Your Restaurant.

Everywhere.

Always.

tablebook.ai is a digital, AI reservationist that fills tables by having intelligent, human-like conversations on social media, the telephone and the web.

Get in Touch

About

Our Story

tablebook.ai comes from the same team that built the first telephone contact centre specifically for the restaurant industry. We've spent seven years taking five million calls for the UK's top restaurants and using our knowledge to implement yield management, optimising table usage and flow

Our Vision

We see a world where making a restaurant booking is effortless, both for the restaurants and their diners. Currently, website conversion is often below 10%, and a 30-40% missed call rate costs the industry £3.1bn a year. Embracing the growth of voice technology, we can do better

Our Technology

We use cutting edge natural language processing engines to understand what customers want, and intelligent knowledge graphs to respond with dynamic and relevant information. We're also unique in that we have deep integrations into existing reservation systems and powerful technical partners

£3.1bn

The cost of missed calls to the UK restaurant industry

less than 10%

Online booking conversion on the websites of key London venues

30-40%

Average no show rate at UK restaurants

39%

People who would prefer to find a restaurant through voice than web

Why We're Different

We know that conversational interfaces are the future because they are natural and personal. We can bring these interfaces to the platforms customers are already comfortable with. They can converse with our AI agent on Facebook Messenger, on the phone, or over SMS.

Personal

Smart

Customers will have access to all relevant restaurant information through conversation. Our dialogues are designed to provide the prerequisites to making a booking, driving conversion and executing bookings in real time.

Traditional offers and deals hurt restaurant margins, and websites fail to convert potential diners, often at a rate of less than 10%. Our human call centre can convert at 33%, and we are confident our AI agent will be even better. We can also transfer our yield management expertise into our software.

Effective

Personal

We know that conversational interfaces are the future because they are natural and personal. We can bring these interfaces to the platforms customers are already comfortable with. They can converse with our AI agent on Facebook Messenger, on the phone, or over SMS.

Smart

Customers will have access to all relevant restaurant information through conversation. Our dialogues are designed to provide the prerequisites to making a booking, driving conversion and executing bookings in real time.

Effective

Traditional offers and deals hurt restaurant margins, and websites fail to convert potential diners, often at a rate of less than 10%. Our human call centre can convert at 33%, and we are confident our AI agent will be even better. We can also transfer our yield management expertise into our software.

Features

Make reservations directly into your existing reservation book in real time through conversation, 24/7.

Modify and cancel customers' existing bookings, saving  time usually spent dealing with those who don't arrive.

Customers can confirm bookings just by asking, saving them time and warning you of potential no-shows.

Reassure customers with allergen information for every dish on your menu so they're ready to book.

Search your menu and available offers, giving customers pricing and availability information, driving them to book.

Give directions to customers, however they're travelling. Find the nearest train station and parking to your venue.

Update customers on your booking and venue policies, to make sure they're happy when they arrive.

Handover to a human in our dedicated call centre, trained in your restaurant's policies and great customer service.

We understand the restaurant industry's desire for fair and transparent pricing, and that's why we're working hard to offer incredible value, driving revenue with every call.

Our service costs less than 15% of one minimum wage employee, plus a nominal transaction fee to ensure a reliable service from our technical partners. You will never pay for a call that doesn't result in a booking.

Contact

If your restaurant is looking for a new way to fill tables and delight customers, get in touch.

Thank you! We're planning to launch in early 2019, but we'll be in touch shortly to get the ball rolling.
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Part of the tablebook.me family.

3 Market Place, Hertford, Herts, SG14 1DF

144A Clerkenwell Road, London, EC1R 5DF

Tel: 0800 862 0199

© 2019 Tablebook Me Ltd

144A Clerkenwell Road, London, EC1R 5DF